CSU Facilities Management Information Technology

To create a ticket for Facilities Management IT, you can open the desktop shortcut named "FM Help Desk". This icon will open the User Portal...

Note: CSU offers both private and public wi-fi networks on campus. In July 2022, the old private ("csu-eid") and public ("csu-guest") ne...

This article will serve as a quick reference guide to which login credentials are necessary for various software/programs necessary for day-to-day work. ...

If you have forgotten your NetID password, you can reset it easily on the NetID website.  Visit https://netid.colostate.edu/ or Google "CSU netID&q...

Locate and double click the Add a Printer icon on your desktop: It should open a window similar to this: Locate the name of the printer you ...

Occasionally, you may run into odd website or AiM errors which can be fixed by clearing out old data in your web browser's cache. You can do so in any b...

By default, Facilities printers will print in grayscale/black and white. If you have something you need to print in color, and the printer you'd like to...

All Facilities Management computers have access to approved software via Software Center. Any user can install these programs, no admin rights required. ...

If you would like to set a default application for your internet browser, PDF files or another type of file, you can do so easily through Windows. Setti...

In the event you need admin rights for your machine, you can submit a request via helpdesk ticket on this website. If your request is approved, you will be ...