CSU Facilities Management Information Technology

FAQ 13

• Submitting a Helpdesk Ticket
• Connecting to Campus Wi-Fi
• Which Login Do I Use?
• Resetting your NetID Password
• How do I add a printer?

View all 13

Policies 1

• IT Procurement Policy

Mobile Devices 5

• Setting Up DUO Mobile App
• Using DUO Mobile App For Authentication
• How To Autofill Your NetID on iPhone
• How To Install iPhone/iPad Apps with Company Portal
• Connect iPad to Facilities Mapped/Network Drives

Intranet 0

General 2

• Basic Navigation and Query Searches
• GO WM App - How To

Timecards 3

• Timecards - View entries and hours
• Timecard Adjustment
• Create and Manage Timecards

Work Orders 1

• Creating and Managing Work Orders and Phases

Microsoft Office 5

• Reporting Spam and Junk E-mail in Outlook
• Adding a Shared Inbox to Outlook
• How to Install Office 365 on a Facilities Computer
• Adding a Calendar to Outlook
• Outlook - Creating and Using PST Files for Archiving

Microsoft Teams 1

• How To Save Chats from Teams

TimeClock Plus 1

• Setting Up the TimeClock Plus App

Adobe 1

• How to License Adobe Acrobat

Kuali 2

• Settings for the best experience in using Kuali Financials in the Cloud
• Secondary Delegates - Adding & Removing

Sharepoint 0

OneDrive 2

• OneDrive - Sharing Files and Folders
• OneDrive - Using Folder Shortcuts

FAQ 1

• Troubleshooting Wi-fi problems

IP Address Requests 3

• IP Justification Form
• IP Request Process SOP
• IP Request Process Diagram