CSU Facilities Management Information Technology
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(970) 567-1009
Knowledge base
General
FAQ
12
Submitting a Helpdesk Ticket
Connecting to Campus Wi-Fi
Which Login Do I Use?
Resetting your NetID Password
How do I add a printer?
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Policies
1
IT Procurement Policy
Mobile Devices
4
Setting Up DUO Mobile App
Using DUO Mobile App For Authentication
How To Autofill Your NetID on iPhone
How To Install iPhone/iPad Apps with Company Portal
Intranet
0
AiM
General
2
Basic Navigation and Query Searches
GO WM App - How To
Timecards
3
Timecards - View entries and hours
Timecard Adjustment
Create and Manage Timecards
Work Orders
1
Creating and Managing Work Orders and Phases
Software
Microsoft Office
4
Reporting Spam and Junk E-mail in Outlook
Adding a Shared Inbox to Outlook
How to Install Office 365 on a Facilities Computer
Adding a Calendar to Outlook
Microsoft Teams
1
How To Save Chats from Teams
TimeClock Plus
1
Setting Up the TimeClock Plus App
Adobe
1
How to License Adobe Acrobat
Kuali
2
Settings for the best experience in using Kuali Financials in the Cloud
Secondary Delegates - Adding & Removing
Troubleshooting
FAQ
1
Troubleshooting Wi-fi problems
Network
IP Address Requests
3
IP Justification Form
IP Request Process SOP
IP Request Process Diagram
Help Desk Software
by Freshdesk